Shipping policy

At Remina, we strive to deliver your personalized gifts quickly and safely. Please review the details below for more information about our shipping process.

 

1. Order Processing & Production Time

  • Bible Verse Jar:
    Production time: 1–3 business days
  • Other Personalized Gifts:
    Production time: 1–4 business days
  • Orders placed after 5:00 PM (EST) will be processed on the next business day.

 

2. Shipping Time & Carriers

Orders are processed once payment is accepted.

  • US & Canada:
    - Bible Verse Jar: 6–10 business days
    - Other Products: 5–14 business days
  • UK & Europe: 7–12 business days
  • Australia & NZ: 7–15 business days
  • International Shipping:
    - Delivery time: 10–20 business days (varies by country and local customs)
    - Remote or rural areas may require additional days.

Shipping Carriers:
We work with trusted partners: USPS, FedEx, DHL, UPS, EMS, and Local Post.

USPS FedEx DHL UPS

 

3. Shipping Fees

  • Shipping charges are automatically calculated at checkout based on your shipping address and order value.
  • Free U.S. shipping for orders over $79 (after discounts, before tax).

 

4. Order Tracking

  • All orders include tracking.
  • You will receive a tracking number via email as soon as your order ships (please allow 24–48 hours for tracking info to update).
  • You can track your order anytime or contact us via this form if you have any questions.

 

5. Address Accuracy & Delivery Issues

  • Please ensure your shipping address is complete and accurate before submitting your order.
  • Remina is not responsible for orders lost or delayed due to incorrect or incomplete addresses provided by customers.
  • If your order is significantly delayed or you experience delivery issues, contact us via this form.

 

6. Import Duties, Taxes & Customs

  • For international orders, local import duties, taxes, and fees may be charged by your country’s customs office. These are the customer’s responsibility.
  • If a shipment is refused due to these charges, original shipping costs are non-refundable.

 

7. Shipping Delays

  • Shipping times are estimates and may be affected by holidays, weather conditions, high demand, or customs clearance.
  • We appreciate your patience and will do our best to keep you updated throughout the process.